HR Manager-PABAU

Job Description

Who are we?

Pabau is a bootstrapped software company founded in the UK, with a Head Office in Skopje, North Macedonia.

Pabau CRM is our all-in-one clinic management system that helps businesses to run more smoothly. If a clinic needs to do something, our system either fully automates the process, or makes it easier (think Hubspot, but for businesses with a medical element).

Everything from storing treatment notes, automated appointment reminders, emails, staff management, reporting, payment systems – seriously, you name it, our system does it.

In fact, our feature rich system is the market leader in the UK for the medi-aesthetic sector, with over 1,500 businesses and 15,000 users.

Over the past 3 years the business has quadrupled, and the plan is to increase this speed of growth even further

THE ROLE:

We are looking for an HR Manager to oversee all aspects of human resources practices and processes.

The job of HR Manager is important to business success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives.

Working hours from 10 AM – 6 PM, strictly office based for the first 3 months of probation, after which you will move to hybrid consisting of 1 day from home and 4 days from the office.

What you will be doing:

• Ensure the onboarding process is handled in a professional manner to expedite the settling in period.
• Maintain HR systems and processes 
• Use HR software to streamline payroll and employee benefits administration
• Develop the organizational structure to support future growth, using best practice principles. 
• Continuously improve engagement and welfare activities, maximizing productivity, devolving HR responsibilities to line managers and building leadership capability. 
• Regularly coach, mentor, and support colleagues to identify individual strengths and development needs
• Manage the diversity, equality, and inclusion values and practices within the company.
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keep the strategy up to date
• Conduct performance and salary reviews
• Investigate employee issues and conflicts and bring them to resolution
• Ensure the organization’s compliance with local regulations
• Ensure all company HR policies are applied consistently
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Design and implement employee retention strategies

Requirements

• Proven working experience as HR Manager or other HR Executive of a min 2 years
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices
• Degree in Human Resources or related field

Benefits

WHY PABAU?

We’re committed to creating an inclusive workforce. We believe in a world where you have the freedom to explore and express yourself without judgment, no matter who you are or where you’re from. Where you value yourself and feel proud of who you are. Where individuality is a source of confidence, because difference makes the world a better place.

Here are some of the perks that we can offer:

Opportunity to work on high traffic, high performing CRM software.

20 days holidays + country holidays

A truly flexible working culture

A collaborative, creative, and inspiring working environment

Great training and learning resources

Access to the best software

Sport Master membership 

Refuel – Collaborative kitchen space

Lots of ping pong

Free on-site parking 

Monthly nails treatment onsite

Monthly Barber onsite

I’m interested